How do you ensure your staff can get the help they need as fast as possible in a quickly escalating or already dangerous or situation? With ENVisionIT, you can rest assured that your employees will be safe and secure, as well as your patients. Family members or patients in the emergency department can become verbally abusive. Memory care patients who have a hard time remembering the people who care for them every day can become combative. A hospital, assisted living or nursing home can be one of most difficult workplaces, in terms of safety and security. Unfortunately, caregivers in the healthcare space face some of the highest rates of workplace violence. How do you ensure this valuable part of your organization is protected? Staff is the most valuable part of any organization. The level of planning that should go into their use should be fully considered in the same way as fire evacuation planning is.Protect Your Most Valuable Asset: Your Staff Tested your duress systems regularly to ensure everything is working as expected?ĭuress situations are one of the most serious incidents that can occur in a workplace.Explained that if the situation is serious your staff should notify the Police immediately?.Trained your staff on what should happen when a duress alarm is activated? It is just as important to know who will respond as who should not!.Identified how other staff members will be alerted to a duress event and how the duress will be responded to? Do you know who from your staff will respond? Have you considered who has the authority and temperament to best manage the situation?.Provided your staff members an escape path that allows them to move into a secure area if they feel threatened?.Do they understand the purpose of the duress buttons and when it is appropriate to use them?
If you have duress systems in your business, do this quick test to understand if your systems may need to be improved: Diffuse the situation wherever possible.Generate an appropriate response quickly and.Provide a warning to other staff members that a duress situation is occurring.It also means that some level of planning and coordination will need to go into how these events are managed.įor duress systems to be effective, they need to achieve three key things: This means that the initial response will need to come from work colleagues. Two things need to happen the moment a duress alarm is activated – the event needs to be confirmed and assistance needs to be rendered if the event is genuine. Unless the security guard is physically located in the building, relying on a guarding service for duress response will not be practical for most businesses. Most guard and patrol services are active at night when businesses are closed and are simply not capable of responding quickly during the day. The second is the time it takes for a guard to respond.
#Duress system update#
If using an external alarm provider, update the alarm response instructions so that the premises is called before a guard is sent to site. The first is that a guard would be automatically dispatched before the seriousness of the event was confirmed. This could take anywhere from 30 to 60 minutes before the assistance arrived.
The monitoring centre would then call an alarm patrol service that would dispatch a security guard to the building. Yet, none of the systems we evaluated this month had any level of alert capability that would notify staff members an incident was occurring.Įach of the duress systems was programmed to report a duress alarm to a 3 rd party monitoring centre. Their most common application is to notify fellow staff members of hostile or aggressive behaviour by clients or visitors. And this is a real concern.ĭuress systems are broadly used for one key purpose – to alert someone that urgent assistance is required. The common factor with all of them has been how poorly they have been considered before being implemented. Once we know that, we can determine the appropriate security treatments and make our recommendations to the client.ĭuress systems have featured heavily in each of the risk assessments we have completed recently. Security risk assessments are a big part of our role as independent security advisers as they allow us to determine the risk profile of a building. This month the Matryx team has been busy undertaking security risk assessments. Home » Blog » How is your duress system performing? Take this quick test How is your duress system performing? Take this quick test
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